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Journal of Scientific Research and  Studies

Journal of Scientific Research and Studies Vol. 5(1), pp. 1-14, January, 2018

ISSN 2375-8791

Copyright 2018

Author(s) retain the copyright of this article


Full Length Research Paper

Employee tenure on organizational performance in Kenya Revenue Authority


Angeline Atieno OYOMO

Department of Development Studies, School of Human Resource Development, Moi University, P. O. Box 3900-30100, Eldoret, Kenya.

Accepted 23 August, 2017




Organizations worldwide consider employee tenure as a driving force on employee work experience and critical on organizational performance. However, most organizations fail to relate any outcomes to tenure. Previous research has investigated the relationship between organizational tenure and performance by focusing primarily on organizational length of time of individual employee. This study focused on conceptualizing organizational tenure relating to multiple dimensions including focused value added employee engagement and employee commitment. This conceptual framework indicates that when organizations nurture tenure, relevant experience critical for productivity can be enhanced and performance is anticipated to change. This study was carried out in Kenya Revenue Authority in Kenya. A case study design was used, target population was 370 employees, and sample size of 250 participants, were picked using non-probability sampling. Questionnaires and document analysis were used to collect data, descriptive and inferential statistics with regressions and correlations were used to analyse results. It was found out and concluded that employee tenure has significantly positive influence on organizational performance. The study recommended that organizations ought to ensure that longer employee tenure be achieved when that tenure improves performance at all times and no form of retrenchment practices be done due to employee overstay.

Key words: Employee tenure, focused value added, Employee engagement and Employee commitment, Organizational performance, profitability, customer problem solving, customer referrals.

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