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Journal of Scientific Research and  Studies

Journal of Scientific Research and Studies Vol. 7(1), pp. 6-29, March, 2020

ISSN 2375-8791

Copyright 2020

Author(s) retain the copyright of this article

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Full Length Research Paper

Organizational work realities on HRD mandate capability in banking organizations in Nairobi County, Kenya

 

Angeline A. Oyomo1*, Leonard S. Mulongo2 and Pacifica C. Mining1

1Department of Human Resource Development, School of Business and Economics, Moi University, P. O. Box 3900-30100, Eldoret, Kenya.
2Department of Development Studies, School of Arts and Social Sciences, Moi University, P. O. Box 3900-30100, Eldoret, Kenya.


.
*Corresponding author. E-mail: atieno101@gmail.com

 

Accepted 16 February, 2020

 

 Abstract

 

Establishing an all-round human resource in a growing global competition and rapid technological change remains a problem. Globally, capability to manage human capital, acquire, maintain and develop talent continues to diminish. As organizations grow, the original ideas continue to drift. Hence, human resource continues to receive harsh criticism for its inability to deliver its mandate. This paper investigates the influence of organizational work realities and HRD mandate capability in banking organizations in Nairobi County, Kenya. The main objectives pursued include (1) establishing the relationship between the strategy execution partner and the HRD mandate capability in banking organizations in Nairobi County, Kenya, and (2) determining the association between the administrative expert and the HRD mandate capability in banking organizations in Nairobi County, Kenya. A survey of banking institutions was used, while questionnaires, interview schedules and content analyses were used to gather primary data. The target population was 850 and a sample size of 272 was used. Statistical analysis was done with the aid of Statistical Package of Social Sciences (SPSS) software. The results were a confirmation of the problems facing human resource mandate delivery capability. This paper concludes that the two components of organizational work realities have a significant influence on HR mandate delivery capability. Therefore, it was recommended that organizations need to consider factors such as strategy execution partner and administrative expert, which are found to influence improving mandate delivery capability of human resource. Therefore, human resource should discontinue their non-value adding traditional practices to service delivery.

Key words: Organizational work realities, strategy execution partner, administrative expert and HR mandate delivery capability.

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